Official WhatsApp Business Cloud API
One line.Every booking.
SWV CRM is the WhatsApp-first CRM and operations console behind School World Vacations, a working travel agency. The whole team runs conversations, bookings, documents, and fares through one shared WhatsApp business line — reliable and compliant.
Hi Sarah! Yes — seats are available for August 15. Want me to reserve both?
- In production · used daily
- Human-approved AI · no auto-send
- One card per customer
- Spanish-first operations
Everything the line carries
One number in, a whole operation behind it — every capability below is live in production today.
One shared team inbox
The whole team works a single WhatsApp business line without chaos — every reply records who answered.
A human approves everything
The AI assistant drafts replies and helps with context. A person always approves — nothing sends itself.
Documents read themselves
Passports and receipts are read on arrival; a person confirms before anything is saved.
Every client, one card
Bookings, passengers, and balances — the whole relationship in one place.
A live fare book
The team quotes from current prices — no stale spreadsheets.
A pipeline that tells the truth
See exactly where each customer stands, from first message to issued ticket.
From message to ticket
- 01
A message arrives
The conversation lands in the shared inbox and a lead is created automatically — nothing to set up.
- 02
The team confirms
Documents are read on arrival, the assistant drafts the replies, and a person approves each step.
- 03
The ticket is issued
The booking moves down the pipeline until the ticket is issued and the PNR lands on the customer’s card.
Working the line today?
Built and operated by FAXAS Enterprise LLC · CaribeFly — a technology company in Miami, FL.